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What We Do

Coordinated Entry

What is Coordinated Entry?

 Coordinated Entry Assessment Project is meant to streamline the process for targeting housing for individuals and families who are homeless in Erie County.

Coordinated Entry uses the HUD definition of homelessness. A “Literally homeless person” is someone:

  • Living in in a place not meant for human habitation, or
  • Living in emergency shelter (including domestic violence shelter), or
  • Living in transitional housing for homeless persons, with an imminent exit date, or
  • Exiting an institution where they temporarily resided for up to 90 days (and were in a shelter or a place not meant for human habitation immediately prior to entering that institution)

Why Coordinated Entry?

In the Coordinated Entry system, households experiencing homelessness can expect:

  • To be treated with respect and dignity.
  • Equal access to information and advice about housing assistance for which they are eligible in order to assist them in making informed choices.
  • Receive integrated services through all of the participating agencies and programs.
  • Referral based on their priority status to an opening in a program. For Permanent Supportive Housing (PSH) qualified programs, assistance will be provided to obtain any additional needed documentation for program eligibility.


The Coordinated Entry Assessment project, however, is not a housing program or a guarantee of shelter or housing.

Coordinated Entry Locations


  • The Community HUB location in this Continuum of Care is at 586 Genesee Street in the City of Buffalo.  This location can be contacted at 716-819-8188.
  • The Coordinated Entry HUB will be open: Monday through Friday 7:00am-3:00pm
  • A Resource Room is located in the basement of the Buffalo and Erie County Library Central location at 1 Lafayette Square, Buffalo , NY 14203. This location can be contacted at 716-367-8188.
  • The Library Resource Room will be open Monday through Friday 8:30AM to 4:30PM


Our Partners

  • D'Avolio Purveyors of fine Olive Oils, Vinegars and more!
    D'Avolio Purveyors of fine Olive Oils, Vinegars and more!
  • St. Luke's Mission of Mercy
    St. Luke's Mission of Mercy
  • Park Avenue Imprints
    Park Avenue Imprints
  • Buffalo Public Library
    Buffalo Public Library
  • NYS