Restoration Society, Inc. programs are rehabilitation communities founded upon the recovery vision that all individuals can lead active lives filled with hope and satisfaction and make valuable contributions to our community. 

RSI TEMPORARY PROGRAM CHANGES IN RESPONSE TO COVID-19

3/18/2020

Due to the recent coronavirus outbreak, we would like to assure everyone, especially our customers, our primary concern is your health and wellbeing. Our administration is closely monitoring service options, CDC, and State and local government guidance daily. In the interest of public health and out of concern for our customers and staff, the following programmatic changes are in place. Please note, these may change rapidly. Please check our website, Facebook, or call for the most up to date information. We have added a 24/7 RSI Response Team hotline, manned by RSI staff, offering support, information, or just social connection 716-309-3330; 716-309-3332

EFFECTIVE 3:00pm on March 31st, 2020

HARBOR HOUSE: TEMPORARY NEW LOCATION

HARBOR HOUSE WILL BE OPERATING FROM THE ECC FLICKINGER ATHELETIC CENTER -

21 Oak St, Buffalo, NY 14203

This is the Code 19 Site

In order to maximize resources and provide the highest quality of services to those in need, Harbor House will temporarily operate from The Code 19 site.  The site is open 24/7, providing meals, shelter, and a variety of resources during the COVID 19 emergency.  

EMPOWERMENT ACADEMY 327 ELM STREET

The program site is closed as of 9pm March 18th.

Employees will be reachable by phone 884-5216

24 hour RSI Response Team Line is running to provide support, information or just social connection. 309-3330 or 309-3332

Staff will make daily outreach calls to everyone on their roster…offering an array of services which can be done telephonically (support, referrals, information, planning, assessment)

YOUTH CLUBHOUSE

Employees will be reachable by phone 832-2141

24 hour RSI Response Team Line is running to provide support, information or just social connection. 309-3330 or 309-3332

Staff will make daily outreach calls to everyone on their roster…offering an array of services which can be done telephonically (support, referrals, information, planning, assessment)

ERIE-ACE AND GENESEE ACE EMPLOYMENT SERVICES

Employees will be reachable by phone 884-5216 and (585)343-9162 respectively.

24 hour RSI Response Team Line is running to provide support, information or just social connection. (716) 309-3330 or (716)309-3332

Staff will make daily outreach calls to everyone on their roster…offering an array of services which can be done telephonically (support, referrals, information, planning, assessment)

COORDINATED ENTRY

Library site closed

Open at ECC Flickenger Center M-F 7am – 3pm –  Providing regular Coordinated Entry Services

CODE BLUE

Operating as usual.

Staff ask customers health screening questions and take their temperature before allowing entry (same protocol for employees).

HCBS

All services offered; however, most will be performed remotely.

HOPE TEAM

Providing outreach to those they are currently working with.

Staff are filling in for other needed programs or with other needed tasks.

HOUSING SERVICES

Providing services remotely when appropriate.

If conducting a home visit, staff will screen relative to symptoms prior to going.

Food is available in limited supply and has/will be delivered should a customer in one of our housing programs experience a food shortage.

We’re working on adding video conferencing groups, classes and opportunities for group support. Visit 

our website and Face Book pages often for wellness tips and updates.

If you are experiencing a crisis situation and need immediate assistance call Crisis Services at 834-3131. For medical emergencies related to the virus, call the Erie County Dept of Health at 858-2929. It is our goal to remain available for RSI customers as much as possible and to help everyone remain safe and healthy!

Thank you and stay well!