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What We Do

ACE Employment

Let our team of vocational specialists help you get a job and earn money!  The team is comprised of Employment Specialists, Certified Benefits Advisors, Certified Peer Specialists and Rehabilitation Practitioners.  We offer a diverse range of vocational rehabilitation services that assist customers to choose, get and maintain preferred competitive employment positions. Choose the right program for your needs.

Work Support

Rapid Employment is a time limited service that is geared for customers with a clear work goal and substantial work history. Services provided in Erie, Genesee, Orleans and Wyoming Counties.

Supported Employment is assistance to get and maintain a competitive job with on-the-job and off-the-job support and assistance. Services provided in Erie and Genesee Counties.

Both programs are free to you and Individualized Services Include:

  • Skills Development and Work Readiness Classes
  • Resume and Cover Letter Development
  • Interview Preparation and Practice
  • Job Search, Placement and Support
  • Benefits Advisement
  • On and Off Site Job Coaching Support Services

Must be at least 18 years old and have a primary mental health condition and desire to gain competitive employment status. All individuals are required to be opened with ACCES-VR assistance, which Restoration Society, Inc. will assist with linkage if needed.

Ticket to Work (TTW)

Flexible employment services designed to assist customers who desire to become financially self-sufficient.  Choose from a range of services listed in our other programs.  Typically individuals in the Ticket to Work program have a work history and desire to work approximately 25+ hours/week.

Must have an available “Ticket” which is provided by Social Security to SSDI/SSI recipients.  It is not required you be open with ACCES-VR. Services provided in Erie, Genesse, Livingston, Orleans, Wyoming and Monroe Counties.

Educational Services & Support

Education. We offer a range of support and options to assist customers interested in furthering their education.  These include help in efforts to secure a GED, to prepare for, gain admittance to and successfully manage college; and to connect with various other educational resources.

Support. We offer support and assistance to customers to identify resources and supports available in the community.  If desired, our staff will accompany an individual to a desired resource to assist with linking, navigating, etc.

Referral. We assist our customers to investigate and link with desired clinical, housing, vocational, social and personal services.  In addition, we assist our customers to evaluate eligibility for and to access available entitlements and benefits.

Program Sites and Phone Number

ACE Employment Services (Erie County, NY) 
327 Elm Street
Buffalo, NY 14203
Phone 716-884-5216 
Contact Chaz Hatten ext. 410
Fax 716-884-2847

ACE Employment Services (Genesee County, NY; Orleans County, NY; and limited services in Livingston, Wyoming and Monroe Counties)
220 East Main Street
Batavia, NY, 14020
Phone 585-343-9162
Contact Heather Kemp ext. 301
Fax 585-343-6995


Monday thru Friday 8:30 to 4:30 pm

Our Partners

  • D'Avolio Purveyors of fine Olive Oils, Vinegars and more!
    D'Avolio Purveyors of fine Olive Oils, Vinegars and more!
  • St. Luke's Mission of Mercy
    St. Luke's Mission of Mercy
  • Park Avenue Imprints
    Park Avenue Imprints
  • Buffalo Public Library
    Buffalo Public Library
  • NYS