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What We Do

"Parlor" A Crisis Diversion Program

Are you having a crisis that you think might lead you to the hospital emergency room? 

Do you just need to talk to someone who has been there? 

Do you want a new start and get hope in making that change? 

Then the Parlor is the right place for you. 


As a guest in the Parlor you will be able to : 

  • experience a setting filled with hope, strength, resources and peacefulness. 
  • talk to a medical health professional and peer specialists. 
  • come and go as you choose, so you can start planning the direction you want to go. 

The Parlor has been designed to meet your individual needs and is led by the only peer agencies in Erie County. ( Housing Options Made Easy , Inc , Mental Health Peer Connection and Restoration Society, Inc.) 



Must be at least 18 years old and have a primary mental health condition or substance abuse. All services are tailored to the guests needs and desires. They are in control of their destiny. Our Services are FREE to you. 

Program Site and Phone Number

Parlor, 327 Elm Street, Buffalo, NY 14202, 716-884-5216 

Parlor Supervisor:  Vacant ext. 425 


Open Every Day 3 to 11 pm. 

Just Walk In 

Our Partners

  • Sutton Architecture, PLLC
    Sutton Architecture, PLLC
  • D'Avolio Purveyors of fine Olive Oils, Vinegars and more!
    D'Avolio Purveyors of fine Olive Oils, Vinegars and more!